Recently, Many users are complaining that their Xbox one controller keeps disconnecting. So its not your problem only. In this article, we will try to mention all the common problem and to fix them.
Xbox is a popular gaming console that provides a smooth and enhanced gaming experience. But in recent times, many users are complaining that their Xbox one controller keeps disconnecting. Why does the Xbox One controller get disconnected? What is the reason, and how to solve it? In this article, we will find out the causes and provide every possible way to resolve this issue.
Why Does The Xbox One Controller Keeps Disconnecting? – Fixes
To resolve any technical issue, you must understand the reason. This way, you can determine a technical issue efficiently and take necessary actions from happening to you again. So, why does your Xbox controller disconnect?
Various reasons could lead to this disconnecting problem. From our research, many users face this disconnecting issue because of outdated or wrong firmware. Again, if the battery of your Xbox controller doesn’t have enough power, that also can lead to this issue.
So, there could be a software or hardware issue that disconnects your Xbox controller. Let’s discuss each point and tell you how you can overcome this problem. Here are the reliable ways to fix an Xbox one controller keeps disconnecting issue:
Fix1 – Bring The Controller Closer To Your Console
This fix is applied to wireless controllers. Sometimes wireless controllers lose connection to the console because of a weak radio signal. To resolve this issue go a little bit closer to your console with your controller. Also, ensure that the controller is faced towards the console. If that was the case now, your controller should not disconnect again.
Fix 2 – Reconnect The Xbox Controller
You most probably have tried this fix, but this could resolve the issue if you did not. This will re-establish the connection between the controller and the console.
If you are using a wired controller, then simply unplug it from the console and plugin again. If the same thing happens again, then try a different port.
If your controller is a wireless one, then follow the following steps:
- Find the wireless connect button and press it for a few seconds.
- The power button will flash on your controller.
- Then hold the button again and see when the light stays on.
Try the controller again and find out if the problem is resolved.
Fix 3 – Restarting The Xbox Console
Many users claim they have resolved the Xbox controller’s disconnecting issue with this straightforward power cycle method. Restarting the Xbox is also called the power cycle of the console. Here is how you will do it:
- There is an Xbox Power button on your console (in front).
- Find the button and press it for 10 seconds.
- After 10 seconds, your Xbox console will be shut down.
- Wait for 5 seconds and press the power button again and open the console
If that was the case now, you should be able to connect the controller and play without interruption.
Fix 4 – Recharge or Replace the Battery Pack
The disconnecting issue can occur for low battery power. Watch the home screen indicator and find the battery status. If the battery pack has low power, then recharge the pack and play again. DO NOT let the battery empty in any case.
If the charge finishes too quickly, it is better not to use the installed battery and purchase a new pack.
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Fix 5 – Update The Firmware
If nothing worked what we told in the previous fixes, then it might be the firmware problem. Updating the firmware of your Xbox one should fix the issue of the Xbox controller keeps disconnecting. Here is how you do that:
- Connect your controller to the console
- Your controller has a menu button. Find and press it.
- Go to settings
- Go to Device and Accessories
- Click the controller you want the update for
- You should get three options, and at the bottom, there is the “Update” option.
- Click on update and then continue
- The Xbox one will search for updates
- If the controller is up to date, you will see “No update needed.”
- If updates are available, the wizard will download and install the update.
- Wait for the outcome.
See if the problem is resolved or not.
Fix 6 – Update The Driver
If none of the above solutions worked for you, then there is a chance you are using the wrong driver or the driver is outdated. You can search online for the latest driver of your Xbox one.
Download a driver fixer and install it on your PC. Run the software. The software will find any issue with your driver and see the latest update. Download and install the updated driver for your Xbox one console.
Fix 7 – Change The Controller
If possible, get another controller and connect to your console and see what happens. If the new controller works fine, then you have to change the existing controller for your console. But if the same disconnecting problem occurs to the new controller also, then the problem is not with the controller at all. You have to bring the console to the service center.
What Else Can You Do?
The fix we described is the most common one you can apply for the problem. But is there anything more that you can do? Well, some users have claimed that they have solved the issue using some different techniques. We want to share those also.
Sometimes this can happen for signal interference. So if you have anything that transmits a strong radio signal, such as a router, then remove that device. This fix can work for wireless controllers only.
See the settings of your controller. Is it in power-saving mode? Then that setting is the culprit.
Hardware disruption is the last thing you want when playing video games. Therefore, ‘Xbox one controller keeps disconnecting’ problem can be very frustrating. But you can resolve the issue if you follow the solutions we have provided. Don’t lose patience and use one fix after another. We hope the fixes will help you, and you will be able to resume your play on Xbox One.